Q1: Are there any additional costs in your HDB BTO Curtain Package?
A: There are no extra costs for our HDB BTO curtain packages. The prices are for one living room and respective bedrooms.
Note: If you have a L-shape window, the prices will be different.
Q2: Are there any additional costs in your Condo Curtain Package?
A: The prices stated in our Condo curtain packages are estimated due to the nature of difference in measurements of condo. They are for Condominium windows that are not over 3m x 2.6m (width x height).
Q3: Do I have to pay for GST?
A: No, we are not a GST registered company at the moment. So you get to enjoy rates with no GST fees.
Q4: Do I need to take my own measurement for my windows?
A: You do not need to do so. You can book an appointment with us to enjoy a free consultation and measurement of your home or office windows. Alternatively, you may read our guide to learn how to measure your windows.
Q5: Do you have any designs that I can see?
A: We have a wide catalogue of style and materials for your window curtains or blinds. You can book a free consultation with us and we will bring down samples for you to have a look. Alternatively, you can also arrange to come by our showroom as well.
Q6: What is included in your package?
A: Our packages include:
- Free on-site quotation
- Dimout curtain for living room and respective bedrooms (80%-95% blockage)
- Complimentary day curtain for living room
- Complimentary window track
- Free installation
- Free delivery
- 2 years warranty
- NO GST
For example, a HDB BTO 4 Room Package will include curtains for 1 living room + 3 bedrooms.
Q7: Can I also get blinds for my kitchen or balcony?
A: Yes you can! You may visit our product page to know more about our blinds or set up an appointment with us to find out more.
Q8: Do you have warranty for your curtains and roller blinds ?
A: Yes, we provide 2-year warranty for our curtain track and blind mechanisms. Do note that wear and tear from normal use are not covered.
Q9: How long is the whole process of your service to install curtains and blinds?
A: From the point of appointment until installation, it will take approximately 7 to 10 working days. During festive seasons, it will take up to 14 working days for the whole process to complete.
Q10: How long do you guys take to install the curtains and blinds?
A: Installation takes about 2 hours to complete. For the whole process from consultation to installation, refer to previous question.
Q11: How do I maintain and clean the curtains and roller blinds?
A: You may visit our guide page on maintaining curtains and blinds to find out more. Alternatively, you may consult our staff to know more during your appointment or onsite installation.
Q12: Do I need to pay for consultation with you guys?
A: We provide FREE CONSULTATION for all interested home owners and office owners with NO OBLIGATIONS! Feel free to engage us for a consultation and we will be glad to help you along with it. There’s no pressure and you can take the time to think after our first appointment with you.
Q13: What is the payment mode by Ace Curtains & Furnishing?
A: We accept cash, cheque, and bank transfer.
Q14: How long is your appointment?
A: Appointment with us normally takes about 1 to 2 hours. Do take note to give us a 30 minutes buffer time for arrival with regards to your appointment with us.
Q15: What’s the fastest way to contact Ace Curtains?
A: You can call us at 9739 2341 (Wilson) / 8123 3614 (Lynn) or drop us an email at email@example.com. We normally get back within 12 hours.