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WhatsApp, call or email us at: +65 9739 2341 / +65 8123 3614 | acecurtains@gmail.com

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Frequently Asked Questions

Frequently Asked Questions 

What is included in your premium package?

Our premium packages include:

  1. Free on-site quotation
  2. Premium textile dimout curtain for living room and respective bedrooms (80%-95% blockage)
  3. Complimentary window track
  4. Free day curtain for living room
  5. Free installation
  6. Free delivery
  7. 2 years warranty
  8. NO GST

For example, a HDB BTO 5 Room Package will include curtains for 1 living room + 4 bedrooms.

What is included in your standard package?

Our standard packages include:

  1. Free on-site quotation
  2. Quality dimout curtain for living room and respective bedrooms (80%-95% blockage)
  3. Complimentary window track
  4. Free installation
  5. Free delivery
  6. Two years warranty
  7. NO GST

For example, a HDB BTO 4 Room Package will include curtains for 1 living room + 3 bedrooms.

What’s the difference between standard or premium package?

Our standard package provides a budget friendly solution for you with quality curtains. While our premium package includes a wider range of fabric selection that’s of higher quality and includes free day curtain.

Are there any additional costs in your Condo Curtain Package?

The prices stated in our Condo curtain packages are estimated due to the nature of difference in measurements of condo. They are for Condominium windows that are not over 3m x 2.6m (width x height).

Are there any additional costs in your HDB BTO Curtain Package?

There are no extra costs for our HDB BTO curtain packages. The prices are for one living room and respective bedrooms.
Note: If you have a L-shape window, the prices will be different.

What is the payment mode by Ace Curtains & Furnishing?

We accept cash, cheque, PayNow and bank transfer.


Do I need to pay for consultation?

We provide FREE CONSULTATION for all interested home owners and office owners with NO OBLIGATIONS!

Feel free to engage us for a consultation and we will be glad to help you along with it. There’s no pressure and you can take the time to think after our first appointment with you.

What is the payment mode by Ace Curtains & Furnishing?

We accept cash, cheque, PayNow, and bank transfer.

How do I maintain and clean the curtains and roller blinds?

You may visit our guide page on maintaining curtains and blinds to find out more. Alternatively, you may consult our staff to know more during your appointment or onsite installation.

How long do you guys take to install the curtains and blinds?

Installation takes about 2 hours to complete. For the whole process from consultation to installation, refer to previous question.

How long is the whole process of your service to install curtains and blinds?

From the point of appointment until installation, it will take approximately 7 to 10 working days. During festive seasons, it will take up to 14 working days for the whole process to complete.

Do you have warranty for your curtains and blinds?

Yes, we provide 2-year warranty for our curtain track and blind mechanisms. Do note that wear and tear from normal use are not covered.

Do I have to pay for GST?

No, we are not a GST registered company at the moment. So you get to enjoy rates with no GST fees.

Do you have warranty for your curtains and roller blinds?

Yes, we provide 2-year warranty for our curtain track and blind mechanisms. Do note that wear and tear from normal use are not covered.

How do I get an accurate quotation?

For new homeowners or if you are refurnishing, we advice that you have 60% of flooring work completed before booking a consultation.

How do I get an estimated quotation from you guys?

To get an estimated quotation, you can drop us a Whatsapp message or email with your floor plan to get an estimated quotation.

Do I need to take my own measurement for my windows?

You can book an appointment with us to enjoy a free consultation and measurement of your home or office windows. Alternatively, you may read our guide to learn how to measure your windows.

What’s the fastest way to contact Ace Curtains?

You can call us at 9739 2341 (Wilson) / 8123 3614 (Lynn) or drop us an email at acecurtains@gmail.com. We normally get back within 12 hours.

How long is an appointment?

Appointment with us normally takes about 1 to 2 hours. Do take note to give us a 30 minutes buffer time for arrival with regards to your appointment with us.

Do I need to pay for consultation with Ace Curtains?

We provide FREE CONSULTATION for all interested home owners and office owners with NO OBLIGATIONS!

Feel free to engage us for a consultation and we will be glad to help you along with it. There’s no pressure and you can take the time to think after our first appointment with you.

Do you have any designs that I can see?

We have a wide catalogue of style and materials for your window curtains or blinds. You can book a free consultation with us and we will bring down samples for you to have a look. Alternatively, you can also arrange to come by our showroom as well.

What do I need to note when I book a consultation?

After you have booked your consultation, you can also drop us a Whatsapp message or email with your floor plan to get an estimated quotation.

When do you recommend me to book a consultation?

We would love to provide you with an accurate quotation when we go down for a consultation. For new homeowners or if you are refurnishing, we advice that you have 60% of flooring work completed before booking a consultation.

USEFUL LINKS

Custom Curtains
Day Curtains
Blackout Curtains
Blinds In Singapore
Roller Blinds
Venetian Blinds
Frequently Asked Questions

CONTACT US

Wilson: +65 9739 2341
Lynn: +65 8123 3614
Email: acecurtains@gmail.com
UEN: 53293491A

SHOWROOM

*Strictly By Appointment Basis*
1 Yishun Industrial St 1, #06-16
A’Posh Bizhub
Singapore 768160

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